diamond exchange

diamond exchange App support

Contact
+91 5263070027

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in, eliminating the need for a password or email. This streamlined process allows for easy and convenient access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, please check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can wait for a while or reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. However, the withdrawal amount only applies to earnings from gaming and does not include bonus rewards. You cannot withdraw bonus money, only the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhaar card, UPI, and bank details. This is a requirement to proceed with the process. Ensure all necessary information is up-to-date and accurately entered.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a timeframe of 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This may extend the overall processing time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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